General terms and conditions (GTC) for participants (users) and

Data protection guidelines for participants (users)

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preamble

Die GREENTECH FESTIVAL App uses an external service provider to provide the application and the associated hosting (service provider: chaanz UG (haftungsbeschränkt), Bockenheimer Landstraße 133, 60325 Frankfurt am Main).

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General terms and conditions (GTC) for participants (users)

1. OBJECTIVE

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chaanz provides an app that www.chaanz.com and associated subdomains and an API (collectively referred to as “the application”) are available. This application provides organizers and companies (also known as “organizers”) with a complete solution. This allows them to create a dedicated platform for each of their events (the “event platform”), which can be accessed by registered natural persons (also known as “participants” or “users”) and companies participating in the event (the “exhibitors”).

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The purpose of these General Terms and Conditions (“Terms of Use”) is to determine the procedures and conditions for using the services provided by chaanz (“Services”). At the same time, the rights and obligations of the parties involved in this context should be clarified.

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If necessary, specific terms of use and privacy policies, including from the organizers (here ), can be added for specific services and be used. These supplement the general terms of use and privacy policies and take precedence in the event of any contradictions.

If necessary, the organizer is at the email address info@greentechfestival.com reachable.

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2. SERVICE PROVIDER AND CONTACT

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The application and the services provided come from chaanz, a corporation based in Frankfurt am Main (Bockenheimer Landstraße 133, 60325, Germany) and registered in the Frankfurt commercial register under number HRB 133233. If required, chaanz can be reached at the e-mail address support@chaanz.com.

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3. ACCESS TO SERVICES

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Eligibility: Use of the application and services is open subject to the following conditions:

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1. For any natural person fully capable of doing business who is authorized to enter into obligations under these terms of use.

2. In the case of natural persons who are not fully capable of doing business, access to the application and services requires the consent of their legal representative.

3. Legal persons may access the Application and Services provided that they are represented by a natural person with the authority to enter into contracts on behalf and on behalf of the legal person.

4. ACCEPT THESE TERMS

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Users agree to these terms of use by selecting an appropriate field when logging into the application for the first time.

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Use of the application or the services is not permitted and is considered void by users who do not agree to these terms of use.

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5. REGISTRATION

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In order to use the services and unless the account was created directly by the organizer of the event (the account), it may be necessary for the user to fill out a registration form in the application and provide all necessary information, in particular their name, first name and email address.

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chaanz reserves the right, at its sole discretion and at any time after registration, to carry out all necessary checks, in particular with regard to the user's email address, identity and/or contact details.

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Once the account is created by the organizer or by the user, the latter has immediate access to the services. It should be noted that there are platforms that do not require registration of.

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All users assure chaanz that the information provided on the registration form or information submitted to chaanz is correct and in no way misleading. In particular, the user undertakes to provide a valid email address.

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The user acknowledges and accepts that the information provided to set up and update their account serves as proof of identity.

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To access the services, in most cases, the user logs in to their account using their email address as their username and the password selected/generated when logging in. The user acknowledges and accepts this.

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Users can sign in to their account at any time.

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The user agrees to use the services exclusively for personal purposes and not to allow any third party to use them on his behalf or on his behalf, unless he assumes full responsibility.

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Users are also responsible for keeping their username and password confidential and secure. All logins to the application using the user name and password are considered to have been carried out by the user himself.

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The user must immediately contact chaanz using the contact details provided in paragraph 2 if they discover that their account has been used without their knowledge. The user acknowledges that in this case chaanz is entitled to take all appropriate measures to ensure that access is corrected only to the specific user.

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6. SERVICES‍

The services offered are available to the user in a format and in accordance with the technical resources and functions that are considered most suitable by chaanz.

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6. Scope of services

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6.1 Individual event pages

Users whose names and contact details have been provided by the organizer will receive an email from chaanz. This email contains an Internet link that allows them to connect and access the individual event page for the registered event via the application (the individual event page). Registration is via the email address provided by the organizer.

Users will retain access to the individual event page indefinitely even after the end of the event, unless the organizer blocks access to the content of this page.

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6.2 Interactive services

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Depending on the CHAANZ features chosen by an organizer, the user can access various services, including:

• Networking of participants and recommendations for meetings
• program of events
• Exhibitor directory
• notices
• Interactive site map

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6.1.3 Subsequent events

The user can also use their account for other future events. The application can send users personalized interactions based on their experiences at previous events.

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6.1.4 Paid services

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Some services offered in the application may be chargeable.

6.2 Customer Support

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Technical support is available to the user at the above email addresses to report any difficulties in using the services.

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6.3 Additional services

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chaanz reserves the right to offer further services in a format and with the technical features and resources that are considered to be most appropriate.

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7. RIGHT OF WITHDRAWAL‍

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In the case of paid functionalities: This right can be exercised by sending the cancellation request to the organizer within the legal period under a clear statement.

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In the event of exercising the right of withdrawal, the organizer will refund all payments received to the user immediately and no later than 14 (fourteen) days after receipt of notification of the user's decision to withdraw. The refund is made using the original means of payment, unless the user expressly agrees to another payment method. The user does not incur any additional costs for this refund.

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8. DURATION AND CANCELLATION

The terms of use remain valid for the entire duration of the services.

The services are active for the user during the entire period of account registration or use of the platform.

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The user has the option to log out of the app at any time by deleting their account or logging out. This measure comes into effect immediately and results in the automatic removal of the user account.

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If the user account remains inactive for a continuous period of 3 (three) years, chaanz reserves the right to delete the user account and all related data.

9. MORE

The user expressly acknowledges and accepts the following:

• The data collected by chaanz's application and IT equipment truthfully reflects the transactions taking place under this agreement.
• This data represents the main evidence approved by the parties.

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‍10. USER: RESPONSIBILITY AND DUTIES

• Notwithstanding the other obligations contained in these terms of use, the user agrees to:

• 10.1 While using the services, the user undertakes to comply with these terms of use and applicable laws and regulations so as not to infringe the rights of third parties and not to disturb public order. The sole responsibility for the use of the application and services lies with the user.
• 10.2 The user will provide all necessary information in order to be able to properly provide the services. In a more general sense, the user undertakes to actively work with chaanz or the organizer to ensure a smooth implementation of the general terms and conditions.
• 10.3 The user alone is responsible for the documents, details, data, information and all content provided as part of his use of the service. The user assures that he is entitled to provide this information and that he has all necessary rights and powers to use this information as part of the services.
• 10.4 The user confirms that he has familiarized himself with the application and its functions.
• 10.5 The user is solely responsible for the behavior of the user at the venues. The user undertakes to comply with the applicable general terms and conditions locally.
• 10.6 The user is solely responsible for the use of the services, in particular for contacts with other participants and exhibitors. He is responsible for the information that he sends to other users via the app.
• 10.7 The services may only be used privately. The user may not transfer, assign or otherwise transfer any rights and obligations under this agreement to third parties.
• 10.8 The user alone is responsible for all content (texts, graphics, audio, audiovisual and other content) that he publishes on the application. This content is published as standard and can be viewed by other users.
• 10.9 The user guarantees that he has all necessary rights and permissions to distribute this content, that the content is legal, does not violate public order, good decency or the rights of third parties, does not violate any legal or regulatory provisions and cannot in any way make chaanz liable under civil or criminal law. The user therefore undertakes to refrain from distributing content, in particular, but not limited to: child pornography, pornographic, defamatory, insulting, racist, obscene, indecent, shocking, violent, xenophobic, insulting content, content that infringes on the rights of third parties, content that is false or misleading, or illegal, fraudulent suggest or promote misleading activities, and in general content that in any way or form violates the rights of third parties or third parties could damage.

11. GUARANTEES

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The user releases chaanz from all complaints, claims, lawsuits and/or demands of any kind arising from the breach of his obligations or guarantees in accordance with the provisions of these terms of use and with which chaanz is confronted.

The user undertakes to compensate chaanz for all damage caused and to bear all fees, costs and/or penalties incurred as a result of these violations.

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12. RESPONSIBILITY OF CHAANZ AND DISCLAIMER

12.1 chaanz undertakes to provide the services carefully and taking into account proven practices. This obligation is made to the best of our knowledge and belief, but without warranty services. The user expressly acknowledges and accepts this.

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12.2 The main task of chaanz is to provide the services described in these terms of use.

12.3 chaanz is not involved in the relationships between users and organizers. Under no circumstances is chaanz liable for difficulties or disputes that may arise between them, in particular with regard to exhibitor services and the obligations of participants. Chaanz is not responsible for any guarantees, declarations or obligations of the user.

12.4 chaanz does not guarantee that the services offered will meet all the needs and expectations of the user.

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12.5 chaanz is not liable for decisions made by the user or a third party commissioned by him. Chaanz also assumes no liability for the content that the user publishes in the application, as chaanz has no supervision or moderation function for this.

12.6 Chaanz carries out regular checks to ensure that the application and its website are working properly. Chaanz reserves the right to temporarily block access to the application in order to carry out maintenance work.

12.7 Chaanz cannot be held liable for temporary difficulties in accessing the application due to external circumstances, force majeure or disruptions in the telecommunications network. Users are aware of the complex nature of global networks and busy times. This also applies to any bugs that may occur.

12.8 The services are provided by chaanz “as is” and without express or implied warranties. In particular, chaanz does not guarantee that the services are completely free from errors or deficiencies or meet the individual requirements and expectations of users.

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13. DISCLAIMER

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To the extent permitted by applicable laws, chaanz is not liable to the user for indirect, incidental, special, sequential, or punitive damages (including damages for lost profit, loss of customers, or other intangible damage) arising out of or in connection with access to the Services or the use or inability to access or use the Services or any material or content on the Services, regardless of whether on the basis of warranty, contract, tort ( including negligence), law or other theory of law and regardless of whether Chaanz has been notified of the possibility of such damage or not. chaanz is not liable to the user for any claims arising from the use or inability to use any part of the Services or otherwise under these terms of use, regardless of the legal basis, such as breach of contract, tort, or other.

14. PROHIBITED CONDUCT

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14.1 The use of the Services for the following purposes is expressly prohibited:

• Carrying out illegal or fraudulent activities that violate the rights or safety of third parties.
• Violation of public order or applicable laws and regulations.
• Interventions in third-party IT systems or activities aimed at damaging, controlling, disrupting or intercepting a third party's information system, as well as breaching its integrity or security.
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• Support or incitement to the above actions in any form.

14.2 Users are strictly prohibited from copying and/or using the concept, technologies, data, or other components of the Application for their own or third party purposes.

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14.3 The following are also prohibited:

• Behavior that would interrupt, suspend, slow down, or prevent service continuity.
• Any hacking attempts into chaanz's systems.
• Capturing the application's system resources.
• Actions that would place an immediate burden on Chaanz's infrastructure.
• Attempts to violate security and authentication systems
• Actions that could infringe the financial, business, or moral interests and rights of chaanz or users of the application.

• Any violation of these terms of use.

15. PENALTIES

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In the event of violations of the terms of use or laws and regulations in general, Chaanz reserves the right to take reasonable steps, including:

1. The temporary suspension, removal, or prevention of access to the Services by a user who was involved in a breach.
2. The complete or partial deletion of all content associated with the relevant infringement.
3. taking appropriate measures and taking any legal action.
4. If necessary, to notify the competent authorities, to cooperate with them and to provide all necessary information to investigate and combat illegal activities.

The user is advised and agrees that any breach of his duties, irrespective of the consequences set out above, may result in immediate termination of these terms of use by chaanz by any written means.

16. INTELLECTUAL PROPERTY

The systems, software, structures, infrastructures, databases, codes and content of all types (including templates, texts, images, visuals, music, logos, brands, databases, etc.) used by chaanz in the application are protected by various intellectual property rights and the rights of the database manufacturer. Any action, such as disassembly, decompilation, decoding, extraction, reuse, reproduction, or any other form of use of these elements, in whole or in part, without prior permission from chaanz, is strictly prohibited and may result in legal action.

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By using the application, the user chaanz grants an unlimited, time-limited, irrevocable and non-exclusive right to use suggestions or suggestions for improvements to the application or event pages in any way and for any purpose.

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By publishing content in the application, the user grants chaanz a non-exclusive, worldwide, fee-free license (with the right to sublicense) to host, store, transmit, display, perform, reproduce and modify that content, in whole or in part, in any format and via any channel currently known or developed in the future.

17. PERSONAL DATA OF THE USER

chaanz is committed to fully complying with all data protection regulations, in particular the EU regulation of the European Parliament and the Council (General Data Protection Regulation, hereinafter GDPR).

To ensure the protection of personal data, chaanz has implemented a policy, the details of which are explained in the privacy policy (below). The user is expressly invited to take note of this document. chaanz guarantees that all sub-processors who collect and process personal data on their behalf as part of the service implement appropriate technical and organizational measures to comply with the GDPR and general data protection regulations.

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chaanz ensures that the procedures of the named subcontractors are governed by contractual provisions that comply with the requirements of the GDPR. The user of the app is informed of this and agrees to provide chaanz with the data displayed as part of his account and participation in the event.

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This information required by chaanz is necessary to ensure the functionality of the app. The application aims to enable users to share content and easily connect before, during and after the event.

18. LEFT THIRD

chaanz cannot be held responsible for the technical availability of third-party websites, including any partners, to which the user can access through the application.
The content, advertisements, products and/or services available on such third-party websites are not subject to chaanz's liability. It should be noted that the respective terms of use apply to these websites.

As a networking and learning platform, chaanz assumes no responsibility for the relationships between participants, exhibitors, organizers, advertisers, professionals or sellers (including potential partners) to whom users may be referred via the application. chaanz does not participate in disputes of any kind with these third parties, in particular with regard to participation in events, guarantees, declarations or other obligations that these third parties enter into

19. ADVERTISING

Together with the organizer, chaanz reserves the right to integrate advertising and marketing content in all areas of application and in any form of communication with users. This content is presented in accordance with the guidelines set by chaanz alone.

20. GENERAL

Chaanz reserves the right to modify these general terms and conditions at any time. Users will be adequately notified of these adjustments.
Users who do not agree to the updated terms of use are encouraged to cancel the services as explained in Section 8.

In the event of a translation of these terms of use into one or more languages, in the event of contradictions or disagreements as to the meaning of a clause or provision, the German language version shall prevail and serve to interpret the agreement.

These terms of use are subject to German law. The court of Frankfurt am Main is exclusively responsible for resolving disputes regarding their validity, interpretation or implementation between the user and chaanz, unless there are divergent and mandatory procedural provisions.

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‍Data protection guidelines for participants (users)

Please note that the transmission of data on the Internet, such as when communicating by e-mail, may have security gaps. It is not possible to guarantee absolute protection of data from access by third parties.

An order processing contract (AVV) was concluded between chaanz and the organizer.

1. PERSONAL DATA

Each time you use the platform, you have access to it via the website www.chaanz.com and/or via the “chaanz” mobile application (hereinafter referred to as the “platform”) to make use of the network services provided. These are used to expand your professional or social network, for which we may request some personal information from you.

We also collect personal data from you when you register directly on our platform to participate in an event, join an event, or when an organizer wants to offer you our services as part of the event you have registered and sends us your contact details so that we can reach you.

The term “personal data” includes all information that allows a person to be identified directly or indirectly. This includes in particular your name, first name, postal and e-mail addresses, telephone numbers, country of origin, interests, characteristics, preferences, etc. Also data about your transactions on the platform, bank card numbers, profiles on social networks, the name of your company, a photo of you, your job title and areas of expertise, the type of people you would like to meet, the topics you are interested in, your IP address, navigation data, data from recordings of calls with our teams (for example: call dates) and any other information that you provide to us about yourself.

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When you access the app, information is automatically sent from your device to the app's server. This information includes (in addition to the remaining provisions of this agreement) the IP address of the requesting terminal device, the date and time of access, the name and URL of the retrieved file, ticket metadata, technical personal master data and tracking data (GA, Firebase, Crashlytics — anonymized). This data is collected without your intervention and stored until it is deleted.

Among other things, the data mentioned will be processed (in addition to the remaining provisions of this Agreement) for the following purposes:

• ensuring a smooth connection to our app,
• ensuring convenient use of our app,
• evaluation of system security and stability, and
• for further administrative purposes.

2. PURPOSE OF THIS CHARTER

The aim of this document (hereinafter referred to as the “document”) is to provide you with an overview of the ways in which we collect and process your personal information, while strictly respecting your rights.

3. PERSON RESPONSIBLE FOR DATA COLLECTION AND DATA PROCESSING

Chaanz UG (limited liability), Bockenheimer Landstraße 133, 60325, Frankfurt am Main (referred to as “us” or “we” within the framework of this charter) is responsible for the collection and processing of your personal data.

4. COLLECTION AND PROCESSING OF PERSONAL DATA

Your personal information is collected and processed for one or more of the following purposes:

1. Managing your access to and use of available services on the platform.

2. Carry out customer management processes in connection with contracts, invoices, customer tracking, etc.

3. Compilation of a list of registered members, users, customers and interested parties.

4. Publishing newsletters, invitations and advertisements. If you do not wish to receive such data, you have the option to decline this during data collection.

5. Sending network connection suggestions with other platform users. If you do not wish to receive such data, you have the option to decline this during data collection.

6. Preparation of commercial and web traffic statistics for our services.

7. Managing reviews about products, services, or content.

8. Recording your calls with our teams to train and improve our services.

9. Managing unpaid invoices and potential disputes related to the use of our products and services.

10. Fulfilment of our legal and regulatory obligations. When requesting your personal data, we will inform you whether the provision of certain information is necessary or voluntary. We will also explain to you the consequences of not providing this data.

We would also like to inform you that we may collect your information indirectly, whether from organizers of events that you attend and who allow us to use our services, or from other users of our services.
In this context, we would like to point out that we can reuse your personal data, which is stored in the address book of another user of our services and for whom we have expressly allowed access to their contacts, to establish a connection between you.

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With regard to data transfer to the USA, we would like to point out that the app can use tools from companies based in the USA. When these tools are active, your personal data may be transferred to the servers of these companies in the USA. Please note that the USA is not a safe third country under EU data protection law. US companies may be required to provide personal data to security authorities without you being able to take legal action. It is therefore possible that US authorities (e.g. secret services) may process, evaluate and permanently store your data on US servers for monitoring purposes. We have no influence on these processing activities. However, by concluding standard contractual clauses, we try to increase or ensure the level of data protection as far as possible.

As far as tracking tools are concerned, the tracking measures listed below are carried out based on our legitimate interest in accordance with the GDPR. With these tracking measures, we want to ensure that the app is designed and continuously optimized. In addition, the tracking measures are used to statistically record the use of our app and to evaluate it to optimize our offer for you.

In any case, your data will only be used anonymously by tracking tools as part of our app. For more information on the respective data processing purposes and data categories, see the following explanations of the corresponding tracking tools.

• Google Firebase: In our app, we use technology from Google Firebase (Google Inc.), an analysis service from Google Inc., to analyze user behavior. The generated usage information is transferred to a Google server in the USA and stored there. In addition, certain actions collect information about the use of the app, which is triggered by the Firebase SDK while using the app. This information is used by Google to evaluate the use of the app, compile reports on activities and provide other services associated with the use.
• Crashlytics: To improve app stability and reliability, we rely on anonymized crash reports. For this purpose, we use “Firebase Crashlytics”, a service provided by Google Ireland Ltd. In the event of a crash, anonymous information can be transferred to Google's servers in the USA. This information does not contain any personal data. Crash reports will only be sent with your express consent. You can withdraw your consent at any time by making appropriate settings in the app settings.

5. RECIPIENTS OF PERSONAL DATA COLLECTED AND PROCESSED

Employees of our company, monitoring or control services (in particular auditors) and our subcontractors (such as hosting service providers, tools for publishing newsletters, providers of services for monitoring and recording telephone calls, tools to measure reach) can access your personal data.

As part of the networking service, we also share your personal data with the organizers of specialist events for which you have registered or joined and for which you have used the platform's services. The organizer may use this data for the same purposes and under the same conditions as set out in this charter. The organizer is solely responsible for compliance with its own legal and declarative obligations with regard to the processing of your personal data, which it carries out itself, with its own resources and for its own purposes. We are solely responsible for our use of your personal data, and this does not include the use by the organizer.

We may share your information with service providers, consultants, potential transaction partners or other third parties in the course of audits, negotiations, or the conclusion of a corporate takeover, if our company is sold to or merges with another company, or if we liquidate or transfer all or part of our assets.

6. PERSONAL DATA: ATTRIBUTION

Your personal data will not be transferred, rented or shared with third parties, unless they are the organizers of events for which you have signed up and to whom we transfer data about you in connection with these events.
We reserve the right to compile usage statistics collected by individuals during an event and share them with organizers of events that you have registered for or joined. This is used to calculate the usage rate of our services and to obtain a clear understanding of interactions within the community. This data includes both anonymous, generic usage data (e.g. number of users, average number of user contacts, percentage of user accesses, number of active users) as well as personal data related to events organized by the organizer and for which you are registered. The organizer has the right to use, process, evaluate, extract and transfer this data to third-party tools.

7. DURATION OF DATA STORAGE

(i) Data that proves the existence of a right or contract must be kept for the period provided for by law in order to comply with legal obligations. For potential acquisition activities in connection with customers, the data can be stored for a period of 5 years after termination of the relevant business relationship. Personal data of a potential customer who is not yet a customer may be kept for a period of 4 years from the time it was collected or from the last contact with the potential customer. At the end of this 5-year period, we may be able to contact you again to ask if you would like to continue receiving commercial advertising.

(ii) With regard to user data: Your personal data will be stored for a period of 3 years from the date you last used the application.

(iii) With regard to bank card details: Financial transactions in connection with payments for purchases and fees on the platform are entrusted to a payment service provider who ensures the smooth processing and security of these transactions. For the purposes of the services, this payment service provider may require us to transfer your personal data to your bank card numbers, which it collects and stores on our behalf and on our behalf. We have no access to this data. So that you can make regular purchases or pay any associated fees on the platform, the data about your bank cards is stored for the duration of your registration on the platform and at least until the time you complete your last transaction. By ticking the box expressly reserved for this purpose on the platform, you give us your express consent to store this data. The security code or CVV2 code of your bank card is not saved. If you do not want your personal information about your bank card numbers to be stored under the conditions set out above, we will not keep this data beyond the period necessary to process the transaction. In any case, the card data may be kept in interim archives for the period required by law for evidentiary purposes in the event of a later dispute of a transaction.

(iv) With regard to the management of opt-out lists created as part of acquisition activities: Information that enables your opt-out right to be recognized will be kept for a period of at least 4 years after you exercise your opt-out right.

(v) With regard to web audience tracking statistics: The information stored on users' devices or other means of identifying users and tracking or measuring the frequency of their visits will not be stored for longer than 24 months.

(vi) With regard to invoices: Invoices are kept for a period of 10 years to comply with our accounting obligations.

(viii) With regard to managing your requests to exercise your rights under the GDPR: Information that allows you to manage your requests to exercise your rights under the GDPR will be retained for 3 years from the date of your request.

8. SAFETY

We take all necessary steps and appropriate organizational and technical measures to ensure the security, integrity and confidentiality of your personal data. Our goal is to ensure that they are protected against changes or damage and that there is no unauthorised access by third parties.

In this context, we follow the security guidelines of our data hosting provider Amazon, the details of which can be viewed on their website.

9. HOSTING

Your data is stored exclusively on Amazon's servers within the European Union.

10. LEGAL BASIS

Your data is processed on the basis of various legal bases:

1. Execution of the contract you have entered into with us to use our services on our platform.
2. Our legitimate interest in developing and promoting our business.
3. Our legitimate interest in training our employees
4. Compliance with legal and regulatory obligations to which we may be subject.

11. INFORMATION AND CORRECTION, RESTRICTION OR DELETION OF YOUR PERSONAL DATA

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You have the right to access your personal data via online access to your account and, if necessary, to correct or delete it.
To opt out of promotional emails, you can use the link provided in our emails. Even if you opt out of receiving promotional communications, you will continue to receive administrative communications from us.

12. PORTABILITY

You have the right to data portability for the personal data that you have provided to us. This data includes information that you have actively and consciously provided to access and use our services, as well as data that results from your activity when using the services. Please note that these rights do not apply to data that is collected and processed on a legal basis other than consent or the fulfilment of the contract binding on us.

These rights can be used free of charge at any time, in particular when you close your account on the platform, to restore and store your personal data. In this context, your personal data will be transmitted to you in a common and machine-readable open standard format in accordance with industry standards via all appropriate channels.

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13. AMENDMENTS

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We reserve the right to update all or part of our privacy policy at our sole discretion. These changes will take effect as soon as the revised policy is published. If you do not agree with the updates, it is recommended that you refrain from accessing the platform. Otherwise, it is assumed that you accept the changes.

14. CONTACT

If you have any questions about our data processing or would like to exercise your rights, you can contact us using the following contact options:

By post: Bockenheimer Landstraße 133, 60325, Frankfurt/Main, Germany

email: support@chaanz.com

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